Customer Persona

The AI sales assistant for food sellers

Food businesses live and die by order volume — and most orders come through WhatsApp DMs during lunchtime rush, exactly when you are busiest in the kitchen. Pricifi answers menu questions, takes orders, and collects prepayments automatically, so no order is missed even during peak hours.

The Challenge

  • High-volume DM inquiries about menu, pricing, and delivery areas
  • Manual order taking — prone to mistakes and missed orders
  • Customers asking to pay on delivery vs prepay — trust issues on both sides
  • No system for delivery fee calculation or dispatch tracking

The Pricifi Solution

  • AI responds to menu inquiries and takes orders automatically
  • Payment links for prepaid orders — escrow holds funds until delivery confirmed
  • Delivery tracking with auto-confirmation after drop-off
  • Escrow auto-release after 14 days — no more chasing payments

Real Results

100%

Orders captured even during peak hours

0

Missed DM orders during service

14d

Auto-release escrow — no chasing payments

Features for for food & catering sellers

Automatic order taking

The AI takes complete orders from chat — menu items, quantities, and delivery details — without you touching your phone.

Prepaid orders with escrow

Payment links collect money upfront, and escrow holds funds until delivery is confirmed — ending pay-on-delivery disputes.

Delivery tracking

Every order is tracked from the kitchen to the doorstep, with automatic confirmation when it is dropped off.

Auto-release after 14 days

If a buyer does not raise an issue within 14 days of delivery, escrow releases your funds automatically.

Frequently asked questions

Can Pricifi take food orders automatically?+

Yes. Customers can message their order to the AI, which records menu items, quantities, and delivery details without you needing to reply.

How do I handle pay-on-delivery requests?+

Pricifi encourages prepaid orders with escrow: the customer pays upfront, funds are held safely, and released once delivery is confirmed — protecting both sides.

Does Pricifi track deliveries?+

Yes. Orders move through delivery tracking with automatic status updates and confirmation on drop-off.

When do I get paid?+

Funds are released automatically 14 days after delivery if no issue is raised — so you never have to chase customers for payment again.

Start selling with Pricifi
For Food & Catering Sellers — Pricifi